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Frequently Asked Questions
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Find our most frequently asked questions here. Still need help? contact our support team today!
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What is the best internet browser to view yakoozo.com on?
While yakoozo is optimized for many different browsers, the Mozilla Firefox browser is best used to maximize some of our website features.
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I am a hotelier and have just registered with yakoozo. What do i do next?
Simply log in using the email address and password given at registration and create your profile page.
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What is the most beneficial way to search for a hotel on yakoozo.com?
Try searching for a city, town, hotel name, chain name or street name. You can also enter priority keywords which are located on hotels Facility tabs on there profiles.
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Does yakoozo.com act as a booking agent?
No, visitors using our free service deal direct with hotels, in the booking process and with any correspondence. Hotels are responsible for all there profile content and customer service activity.
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I am an hotelier and cannot log in to my account.
Please make sure you are entering the content exactly as it shows on your registration confirmation email. Has a work colleague changed the password? If the problem still persists please contact the yakoozo support team here.
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I am an hotelier and i am having technical issues with my account.
For all website technical issues please contact our support team. Try using your Help link on your account area first where you may find a solution to your problem.
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I am a hotelier and want to change my account log in email address.
Presently you will not be able to change the log in email address you gave at registration. You are able to change your contact email that is used for all direct email inquiries to your business. If you have no option but to change your log in email please contact us to delete your account and register for a new one.
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I am a hotelier and have forgotten my password.
You can retrieve your password by clicking on the "forgot password" link on the login page. The password will automatically change to your new password, no email will be sent.
If you taken over the yakoozo account from an ex colleague and do not know the email address that was used to register the account please contact our customer services by email and we will rectify this for you.
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